Dunkin’ Donuts doesn’t have to do much to attract new fans. Even with the advent of chic doughnut shops, they still draw lines out the door.
And according to Nigel Travis, the CEO of Dunkin’ Brands (which also includes Baskin Robbins), the company is expanding delivery. According to The Street:
We now have it in about 750 Dunkin’ stores. I believe that the food delivery trend is just starting, I think. I’ve talked to people overseas, and delivery is bigger than it is in the U.S. One thing we talked about in the call is integrating catering. Down the road, we’ve got plans I’m not going to reveal today to make delivery more integrated.
Pop Sugar caught up with a fairly new franchisee to get some insider info on the company that has been cranking out doughnuts and coffee since it was founded in 1950.
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According to the anonymous insider they spoke to, here are 7 fun facts:
The First Restaurant Is Still Open And Serving
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All Unsold Food Is Donated
“At the end of the day, everything is donated to a local, nonprofit food bank. It is left to the discretion of the individual franchisees of each restaurant to select their local donation partner.”
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You Can Customize Essentially Everything On The Menu
“For instance, guests can customize their breakfast sandwich order with any type of bread, including English muffins, croissants, bagels, and flatbreads, and then choose what they’d like inside, including egg, cheeses, and a variety of meat options.”
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BILLIONS Of Cups Of Coffee And Doughnuts Are Sold Each Year
“Dunkin’ Donuts serves more than 1.9 billion cups of brewed hot and iced coffee every year globally and more than 2.8 billion doughnut and Munchkins doughnut hole treats. On an average day, Dunkin’ Donuts sells about 60 cups of freshly brewed coffee each second.”
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There’s A Way To Get Free Doughnuts And Beverage
Without sounding too much like a salesman, this insider suggests singing up for the Dunkin’ Donuts Perks Rewards Program, where customers earn five points for every dollar they spend at DD.
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“Once a member earns 200 points, they receive a coupon for a free any-size beverage of their choice. DD Perks members also receive a coupon for a free, any-size beverage when they enroll in the program and on their birthday.”
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Dunkin’ Donuts Has Its Own School
“Dunkin’ Brands University, located in Braintree, MA, is the training center where the brand’s franchisees and managers train to run Dunkin’ Donuts and/or Baskin-Robbins restaurants.”
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Employees Get Free Food And Coffee
At least at this specific location, “but it’s up to each franchisee.”
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